Returns

Need to return an item? Not a problem! 

To be eligible for a return, your item must be unused, unworn and in the same condition that you received it with the original tags.

Non-returnable items: Beauty, Swimwear, Lingerie


To Prepare your Return Shipment, please complete the return form received with your order and ship to:   

Beyond Studios
Stresemannstrasse 8 
40210 Düsseldorf
Germany

 

The customer is responsible for paying for shipping costs for returning any item/s using a trackable shipping method. All shipping costs are non-refundable.

We are not responsible for items not received by us due to shipping issues.

Please note that if we offer you a return label, we will deduct the amount of your shipping method from the refund. You can find the shipping rates in our Shipping Informations.

 

Refunds 

Once your return is received and inspected we will send you an email to notify you that we have received your returned item and on the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

 

We are happy to answer any question you may have,

please email store@beyondstudios.de


Thank you!